Return & Refund Policy

At Bajwa Mart, we want you to be completely satisfied with your purchase. If you're not satisfied, we're here to help.

30-Day Return Policy

You have 30 days from the date you receive your item to request a return.

To be eligible for a return, your item must:

• Be in the same condition as when you received it

• Be unworn, unused, and undamaged

• Include all original tags and packaging

• Be accompanied by a receipt or proof of purchase

How to Start a Return

To initiate a return, please contact us at contact@bajwamart.com with your order details.

Once your return request is approved, we will provide instructions on how and where to send your package. Returns sent without prior authorization will not be accepted.

Return Address:
For any questions regarding returns, please contact us at contact@bajwamart.com.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, contact us immediately so we can evaluate the issue and resolve it as quickly as possible.

Non-Returnable Items

Certain items are not eligible for return, including:

• Perishable goods (such as food, flowers, or plants)

• Custom or personalized products

• Personal care and beauty products

• Hazardous materials, flammable liquids, or gases

• Gift cards

• Sale or clearance items

If you have questions about whether your item qualifies for a return, please contact us before making a return request.

Exchanges

The quickest way to exchange an item is to return the original item. Once your return is approved and processed, you can place a new order for the desired item.

European Union Customers

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days of receiving it, for any reason and without justification.

To qualify, the item must be unused, in its original condition and packaging, with all tags attached and proof of purchase included.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at contact@bajwamart.com.